EU to look into consumers’ happiness

The European Commission is to present proposals on Thursday (31 January) aimed at evaluating how satisfied consumers are with the bloc’s single market.

EU consumer protection commissioner Meglena Kuneva will unveil plans for a “Consumer Market Watch”, consisting of two steps – monitoring of the market and analysis of the collected data.

The goal is to evaluate how effective the market is for the consumers, detect possible market failures and take corrective action if necessary, according to Ms Kuneva.

The commission says its initiative is in response to a need for the EU market “to be more responsive to the expectations and concerns of citizens and more able to adjust to the challenges of globalisation.

Read the story: EU Observer, 30 January 2008